Customer Service
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Customer Service This 3 part course covers the basics of customer service, the reasons why customers choose to shop at independent garden centers, effective selling and cross selling techniques, keeping the garden center attractive and safe for customers, and many other customer service tools.
Course Details Due to YouTube video length limitations this course has been divided into 3 parts (links below). The total length of the course is 32 minutes. Part 1 of 3 Part 2 of 3 Part 3 of 3
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Annuals, Perennials & House Plants
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Annuals, Perennials & House Plants This 7 part course covers: basic horticulture terminology; the most common annuals, perennials and house plants including their usage, culture and characteristics; caring for plants in the garden center including proper transplanting, watering and pruning techniques; plus many other relevant topics.
Course Details Due to YouTube video length limitations this course has been divided into 7 parts (links below). The total length of the course is 79 minutes.
Part 1 of 7 Part 2 of 7 Part 3 of 7 Part 4 of 7 Part 5 of 7 Part 6 of 7 Part 7 of 7
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Trees & Shrubs (and Turf)
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Trees & Shrubs (and Turf) This course covers; basic terminology; the most common trees, shrubs & turf; and their characteristics and usage; and proper planting and care.
Course Details Due to YouTube video length limitations this course has been divided into 4 parts (links below). The total length of the course is 35 minutes. Part 1 of 4 Part 2 of 4 Part 3 of 4 Part 4 of 4
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Pests, Diseases and Chemicals
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Pests, Diseases and Chemicals This course covers: basic terminology; the most common pests, diseases and chemicals; and the basics of micro and macro nutrients. Descriptive photos are included.
Course Details Due to YouTube video length limitations this course has been divided into 4 parts (links below). The total length of the course is 40 minutes. Part 1 of 4 Part 2 of 4 Part 3 of 4 Part 4 of 4
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Saftey |
Safety Coming Soon - This course will cover the general workplace safety rules, appropriate lifting techniques, basic equipment safety, avoiding hazards and many other important safety topics.
Course Details Coming Soon
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